Message & Email Templates
Manage automated SMS and Email drafts for customers
Automation is Active: These templates will be automatically sent to customers based on their order status (e.g., when you click 'Complete Sale' in POS or when Courier API updates status to 'Delivered').
Order Confirmation
SMS • Trigger: New SaleOrder Dispatched
SMS • Trigger: Courier HandoverDigital Invoice
Email • Trigger: New SaleDelivery Failed (RFC)
SMS • Trigger: Return Status
Editing Template